Support
Welcome to the net.DE Support. Below you’ll find the primary channels to reach us and answers to common questions, so you can get help quickly and efficiently.
Contact Channels
| Channel | Details | Availability |
|---|---|---|
| Ticket System | Submit a request at https://servicedesk.net.de | Business days |
| info@net.de | Business days | |
| Contact Form | https://www.net.de/kontakt/ | Business days |
| Phone | +49 511 372940 | Monday – Friday, 09:00 – 17:00 CEST |
| Emergency support | Phone number is provided to customers | 24/7 |
Frequently Asked Questions (FAQ)
Q: How do I get the phone number for the emergency support?
A: Contact us through our Contact Channels and we will provide the number.